Whether you have a question about one of our reviews, want to flag an inaccuracy, or simply need a hand finding the right information, this is the right place. The team behind US Online Casinos is here to help — reach out using the details below and we will get back to you as quickly as we can.

How to Reach Us

The best way to contact us is by email. We review every message and aim to respond within two business days.

Email: [email protected]

What We Can Help With

  • Review questions — if you have a query about any of the casinos we cover, or want to understand how we reached a rating, just ask.
  • Factual corrections — bonus offers, terms and availability change regularly. If you spot something that looks out of date, please let us know.
  • Editorial enquiries — questions about our research process, how we assess casinos, or our editorial approach.
  • Responsible gambling concerns — if you or someone you know needs support with gambling-related issues, visit our Responsible Gambling page for resources and guidance. For immediate support in the US, the National Problem Gambling Helpline is available 24/7 on 1-800-522-4700.
  • General feedback — we welcome suggestions for improving the site, additional casinos to review, or topics you would like us to cover.

What We Are Unable to Do

US Online Casinos is an independent comparison and review site. We do not operate any casino or gambling service, and we are not affiliated with the customer support teams of the casinos listed on our pages. If you have an account issue, a disputed withdrawal, or a complaint about a specific casino, you will need to contact that operator directly. Where a casino is licensed and regulated, the relevant state gaming authority is also an avenue for formal complaints.

A Note on Our Independence

Our reviews are researched and written independently. While we may earn a commission when a reader signs up to a casino via a link on this site, that arrangement does not influence our ratings or the way we write about any operator. You can read more about how we work on our About Us page.

Before acting on any information you find here, we always recommend verifying current bonus terms, availability, and eligibility requirements directly with the casino. Offers and conditions change frequently, and what is accurate today may differ tomorrow.

Legal and Terms

For information about how this site operates, what data we collect, and your rights as a visitor, please review our Terms and Conditions. If you have a question specifically about those terms, you are welcome to include it in your email to us.

Responsible Use of This Site

US Online Casinos is intended for adults who are at least 21 years of age and physically located in a US state where online gambling is legally permitted. Gambling involves real financial risk — no outcome is guaranteed, and no strategy or casino recommendation on this site changes that. If gambling is affecting your finances, relationships, or wellbeing, please reach out for support before it goes further. Our Responsible Gambling page lists organisations that can help, including self-exclusion tools and spending limit options available through licensed operators.

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